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Privacy Policy - SMS


Last Updated: January 2025

H2 Global Solutions (“H2GS”) is committed to protecting your privacy. This SMS Privacy Policy describes how we collect, use, and safeguard the phone number and related information you provide for SMS messaging.

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1. Information We Collect
When you opt in to SMS notifications, we collect:

  • Your mobile phone number

  • Confirmation of your opt-in

  • Message delivery and interaction records (STOP/HELP/etc.)

We do not collect unnecessary personal data through SMS.

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2. How We Use Your Information
Your information is used only for legitimate H2GS business purposes, including:

  • Order and delivery confirmations

  • Service scheduling and technician updates

  • Billing notifications

  • Customer support and operational messaging

  • Secure receipt of multi-factor authentication codes used by our business

We will never use your number for unsolicited marketing unless you explicitly opt in to promotional messaging separately.

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3. Data Sharing
We do not sell or rent your information.
We may share limited data only with trusted service providers (e.g., SMS delivery platforms) strictly for the purpose of delivering messages.

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4. Data Security
We use industry-standard safeguards to protect the security and confidentiality of your information. Access is restricted to authorized personnel only.

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5. Opt-Out Rights
You may unsubscribe at any time by replying STOP to any message.
Your number will be removed from our SMS program automatically.

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6. How to Contact Us
For privacy-related questions or assistance, contact:
Email: info@h2gs.com
Phone: 800.234.7899

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7. Policy Updates
This policy may be updated periodically. Updated versions will be posted to this page.

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8. No Third-Party Data Sharing
H2 Global Solutions does not share, sell, trade, transfer, or disclose SMS-related information—including mobile numbers, opt-in confirmations, message history, or customer identity data—to any third party for marketing or unrelated business purposes.


We only use SMS data internally to support service communication and account verification.
The only exception is when a technical provider (such as an SMS delivery platform) must process your message solely to deliver it, and those providers are prohibited from using the data for anything else.

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