Last Updated: January 2025

H2 Global Solutions (“H2GS”) provides SMS messaging to customers who have opted in to receive service-related communications. By enrolling in H2GS SMS notifications, you agree to these Terms & Conditions.

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1. Program Description

H2GS uses SMS messages to deliver operational and service-related notifications, including:

• Order confirmations and delivery updates

• Service confirmations and technician arrival alerts

• Billing reminders and invoice notifications

• General service support and customer assistance

H2GS does not send unsolicited marketing messages.

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2. Message Frequency

Message frequency varies based on customer activity, orders, and service interactions. You will only receive messages relevant to your relationship with H2GS.

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3. Cost & Fees

Message and data rates may apply, depending on your mobile carrier and plan. H2GS does not charge any additional fees for SMS messaging.

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4. Opt-In

You may opt in to SMS messaging by providing your mobile number during account setup, service onboarding, order placement, or by otherwise providing explicit consent.

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5. Opt-Out Instructions

You may opt out of SMS communications at any time by replying:
STOP
Once processed, you will receive a confirmation of unsubscribe and no further messages will be sent.

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6. Help Instructions

For assistance, reply:
HELP
You may also contact us directly at:
Phone: 800.234.7899
Email: info@h2gs.com

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7. Eligibility

You must be the mobile account holder or have the account holder’s permission to enroll in SMS messaging.

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8. Privacy

Your phone number and SMS data will be used solely to provide communication related to your H2GS services. We never sell or share your information with third parties except when required to provide our services (such as secure messaging platforms) or comply with law.

See the full Privacy Policy here: https://www.h2gs.com/privacy

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9. SMS Consent & Data Use

By providing your mobile number and opting in, you authorize H2 Global Solutions (“H2GS”) to send you SMS messages related to service updates, order confirmations, delivery notices, billing reminders, technician scheduling, authentication codes, and customer support information. Message frequency varies based on your service activity.

Message and data rates may apply.

Reply STOP to opt out or HELP for assistance.

H2GS does not use SMS numbers for marketing unless express consent is separately obtained. SMS-related data is not shared with any third party except for technical providers who deliver messages on our behalf and are prohibited from using the information for any other purpose.

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10. Program Changes

H2GS may update these terms at any time. Updated terms will be posted at this page.